At Sandton Property Capital, safeguarding your privacy is our paramount concern. We are dedicated to ensuring the protection and proper handling of your personal information in accordance with the stipulations of the Protection of Personal Information Act, 2013 (POPIA). This POPIA Notice serves to elucidate how we gather, utilize, disclose, and secure your personal information when you engage with our website or utilize our services.

Our commitment to transparency and adherence to privacy laws underscore our pledge to maintain the confidentiality and integrity of your personal data. This notice outlines the principles guiding our data processing activities and aims to provide you with a comprehensive understanding of how your information is managed within the legal frameworks of POPIA.

We collect various types of personal information to provide you with our services and enhance your experience. The information we gather includes:

2.1. Identification and Contact Information:
- Your full name.
- Email address.
- Phone number.
- Physical address.
- Identification number (where legally required).

2.2. Financial Information:
- Bank account details.
- Income information (for loan applications or investment opportunities).

2.3. Demographic Information:
- Age.
- Gender.
- Education level.

2.4. Browsing Information:
- IP address.
- Browser type.
- Pages visited on our website.

2.5. Marketing Preferences:
- Your choices regarding whether you wish to receive our marketing communications.

We ensure that the collection of this information is relevant, lawful, and necessary for the purposes outlined in our POPIA Notice. It allows us to tailor our services to your needs and provide you with a more personalized and efficient experience.

If you have any concerns about the information we collect or its usage, please refer to our Privacy Notice or contact our POPIA Responsible Person at admin@sandtoncapital.co.za for further assistance.

We process your personal information for various legitimate purposes, aligning with our commitment to transparency and responsible data handling. The key purposes include:

3.1. Providing and Improving Services:
- Facilitating property searches and real estate investments.
- Enhancing and optimizing our services to meet your evolving needs.

3.2. Identity Verification and Eligibility:
- Verifying your identity to ensure the security of transactions.
- Assessing your eligibility for specific services, such as loans or investment opportunities.

3.3. Communication and Updates:
- Sending you requested information, updates, and relevant communications.
- Providing insights into the latest real estate trends, opportunities, and educational content.

3.4. Inquiry and Request Responses:
- Addressing your inquiries and requests promptly and effectively.

3.5. Website Traffic Analysis:
- Analyzing website traffic to enhance user experience and improve our online platform.
- Utilizing data insights to refine and tailor our online content and services.

3.6. Compliance with Legal and Regulatory Requirements:
- Ensuring adherence to legal and regulatory obligations.
- Responding to legal processes, court orders, or regulatory inquiries.

Our commitment is to process your information responsibly, ensuring that it is used for legitimate purposes that align with our mission to provide exceptional real estate services and support your investment journey. If you have any specific questions about how your information is processed, please feel free to contact our POPIA Responsible Person at admin@sandtoncapital.co.za.

We believe in giving you control over your personal information. Your consent is vital for certain processing activities, particularly in areas such as receiving marketing communications. Here's how we manage consent and provide you with the option to opt-out:

4.1. Consent:
When you engage with our services or visit our website, we may seek your consent for specific processing activities. For instance, if you choose to receive our marketing communications, we'll ask for your explicit consent to send you relevant updates.

4.2. Opt-Out Mechanisms:
We respect your choices, and we make it easy for you to exercise control over your preferences. If, at any point, you decide you no longer wish to receive marketing communications or want to alter your preferences, you can opt-out by contacting us at [email protected]. Additionally, our marketing emails include clear and user-friendly unsubscribe links, providing you with a hassle-free way to manage your communication preferences.

4.3. Withdrawal of Consent:
Your consent is not a one-way street. You have the right to withdraw your consent at any time. If you previously agreed to certain processing activities and later decide to opt-out, your decision will be respected, and we will cease those activities promptly. To withdraw your consent or modify your preferences, simply reach out to us at admin@sandtoncapital.co.za.

We strive to make the process of managing your consent and preferences as straightforward as possible. Your trust is of utmost importance to us, and we are committed to ensuring that you have full control over how your personal information is used and communicated.

We understand the importance of safeguarding your personal information and are committed to transparently outlining how and when your data may be disclosed.

5.1. Third-Party Service Providers:
We may share your personal information with carefully selected third-party service providers who assist us in operating our website and delivering our services. These providers are contractually bound to adhere to strict confidentiality and security standards, ensuring that your information is used solely for authorized purposes related to our services.

5.2. Limited Circumstances:
While maintaining the utmost respect for your privacy, there are limited circumstances under which we may disclose your information:
5.2.1. Legal Compliance: To fulfill legal obligations, respond to court orders, or adhere to regulatory requirements.
5.2.2. Fraud Investigation: If necessary, we may disclose information to investigate and prevent fraudulent activities.
5.2.3. Safety and Protection: In exceptional cases, disclosure may occur to safeguard the rights, safety, or property of Sandton Property Capital, our clients, or others.

5.3. Marketing Consent:
We want to assure you that we will not sell or rent your personal information to any third parties for marketing purposes without obtaining your explicit consent.

5.4. Third-Party Obligations:
Our third-party service providers are carefully selected, and they are obligated to uphold stringent data protection standards. They are explicitly forbidden from using your information for any purpose other than what is specified in our agreements with them.

Rest assured, we continuously strive to strike a balance between providing you with the best services and safeguarding your privacy. If you have any concerns regarding the disclosure of your information, please contact our POPIA Responsible Person at admin@sandtoncapital.co.za. We are here to address any queries and ensure your confidence in our commitment to your privacy.

We prioritize the security of your personal information. While we take comprehensive measures to protect your data, it's important to note that no method of transmission over the internet or electronic storage is entirely foolproof.
We are committed to ensuring the confidentiality, integrity, and availability of your information through the following practices:
- Encryption: We employ industry-standard encryption protocols to safeguard your data during transmission, ensuring that it remains confidential.
- Access Controls: Our systems are designed with strict access controls. Only authorized personnel with a legitimate need can access your personal information.
- Firewalls and Security Software: We utilize advanced firewalls and security software to protect our systems from unauthorized access, malware, and other potential threats.
- Regular Audits and Monitoring: We conduct regular audits and employ monitoring tools to detect and respond to any potential security incidents promptly.
- Employee Training: Our staff undergoes regular training to stay informed about the latest security threats and best practices, emphasizing the importance of data protection.

While we strive to protect your information, it's essential to recognize that no system is entirely immune to risks. In the event of a data breach or security incident, we have an incident response plan in place to address the issue promptly. We will also comply with our legal obligations to notify you and the relevant authorities if required.

We encourage you to play an active role in your data security:
- Secure Passwords: Use strong, unique passwords for your accounts and update them regularly.
- Device Security: Ensure that the devices you use to access our services are secure and protected with up-to-date antivirus software.
- Phishing Awareness: Be cautious of phishing attempts and verify the authenticity of communications purportedly from Sandton Property Capital.

If you suspect any unauthorized access or have security concerns, please contact us immediately at admin@sandtoncapital.co.za.

Your trust is paramount to us, and we are dedicated to maintaining the highest standards of data security. Thank you for choosing Sandton Property Capital for your real estate investment journey.

Under the Protection of Personal Information Act (POPIA), you have various rights pertaining to the processing of your personal information. These rights include:

7.1. Access:
You have the right to request access to the personal information we hold about you. Upon such a request, we will provide you with details on the types of personal information we have, the purposes for processing, and any third parties with whom your information has been shared.

7.2. Rectification:
If you believe any of the personal information we hold about you is inaccurate or incomplete, you have the right to request its correction or completion. We will promptly assess and rectify any inaccuracies.

7.3. Erasure:
Under certain circumstances, you have the right to request the deletion of your personal information. This right is not absolute and depends on factors such as the purpose for processing and our legal obligations.

7.4. Restriction of Processing:
You can request the limitation of how we process your personal information. In such cases, we may continue to store your information but will restrict its processing. This right is applicable in specific circumstances outlined by POPIA.

7.5. Objection:
You have the right to object to the processing of your personal information, including processing for direct marketing purposes. We will cease processing your information unless there are compelling legitimate grounds for the processing that override your objection.

7.6. Portability:
You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. This right is relevant when the processing is based on your consent or the performance of a contract.

To exercise any of these rights or if you have questions regarding your rights under POPIA, please contact our designated POPIA Responsible Person at admin@sandtoncapital.co.za. We are committed to responding to your requests promptly and within the timeframes stipulated by POPIA.

It's important to note that these rights are subject to certain conditions and exceptions as outlined in POPIA. We are dedicated to ensuring your rights are respected and will work diligently to address any inquiries or requests you may have regarding your personal information.

We are committed to retaining your personal information for only as long as necessary to fulfill the purposes outlined in this POPIA Notice or as required by applicable laws and regulations. The specific retention period for your information may vary depending on the nature of the data and the purpose for which it was collected.

8.1. Purpose-Based Retention:
We will retain your personal information for the duration necessary to achieve the purposes for which it was collected. Once these purposes are fulfilled, we will securely dispose of or anonymize your data, ensuring that it is no longer identifiable.

8.2. Legal and Regulatory Requirements:
In some cases, legal or regulatory obligations may dictate the retention period for certain types of personal information. We will adhere to these requirements to ensure compliance with the law.

8.3. Record Retention Policy:
Our organization maintains a record retention policy that governs the secure and responsible management of personal information. This policy is designed to meet legal and regulatory standards while also considering ethical and best-practice guidelines.

8.4. Review and Periodic Purging:
We conduct regular reviews of the personal information we hold. When information is no longer necessary for the purposes for which it was collected, and there is no legal requirement to retain it, we will take steps to delete or anonymize the data.

8.5. User-Requested Deletion:
Should you exercise your right to request the deletion of your personal information, we will promptly review and comply with such requests, subject to any legal or regulatory obligations that may require us to retain certain data.

It's important to note that while we strive to maintain the highest standards of data security, no method of data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your information. We continually assess and update our security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

If you have any questions or concerns regarding the retention of your information, please contact our POPIA Responsible Person at admin@sandtoncapital.co.za.

We employ cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small pieces of data stored on your device that help us analyze website traffic, customize content, and provide you with a personalized user experience. By using our website, you consent to the use of cookies in accordance with this policy.

9.1. Types of Cookies:
9.1.1. Necessary Cookies: These cookies are essential for the proper functioning of our website. They enable you to navigate our site and use its features, such as accessing secure areas.
9.1.2. Analytics Cookies: We use analytics cookies to understand how visitors interact with our website. This information helps us improve the performance and functionality of the site.
9.1.3. Functionality Cookies: These cookies allow our website to remember choices you make, such as language preferences, and provide enhanced features for a more personalized experience.
9.1.4. Advertising Cookies: We may use advertising cookies to deliver relevant advertisements based on your interests. These cookies also help us measure the effectiveness of our advertising campaigns.

9.2. Your Cookie Preferences:
You have the option to manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies, including blocking or deleting them. However, please note that disabling certain cookies may impact the functionality of our website.

By continuing to use our website without adjusting your cookie settings, you consent to the use of cookies as described in this notice.

9.3. Third-Party Cookies:
We may also use third-party services that employ cookies for their functionalities. These third parties have their own privacy policies governing the use of cookies.

9.4. Tracking Technologies:
In addition to cookies, we may use other tracking technologies such as pixel tags and web beacons. These technologies help us analyze trends, administer the site, track users' movements around the site, and gather demographic information.

9.5. Updates to Cookie Policy:
We may update this Cookie Policy to reflect changes in technology or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

We are committed to ensuring transparency regarding the processing of your personal information. As part of this commitment, we may update this POPIA Notice periodically to reflect changes in our practices and legal requirements. The following outlines how we will communicate any changes:

10.1. Notification:
In the event of significant updates to this POPIA Notice, we will provide a prominent notice on our website to inform you of the changes.

10.2. Review Period:
We encourage you to review this POPIA Notice regularly to stay informed about how we are protecting your personal information.

10.3. Effective Date:
The effective date of the latest version of this POPIA Notice will be clearly displayed at the beginning of the document.

10.4. Contact Information:
If you have any questions or concerns about the changes to this POPIA Notice, please contact our POPIA Responsible Person at admin@sandtoncapital.co.za.

By continuing to use our website and services after the effective date of any changes, you acknowledge and agree to the updated terms of this POPIA Notice.

11.1. Protection of Personal Information Act (POPIA):
Explore the official website for comprehensive information on POPIA, including the full text of the legislation, guidelines, and updates.

11.2. Information Regulator of South Africa:
Visit the official website of the Information Regulator for South Africa to stay informed about regulatory developments, file complaints, and access valuable resources regarding data protection.

11.3. South African Law Reform Commission (SALRC):
The SALRC plays a crucial role in legal reform, and its website provides insights into legislative developments, including those related to data protection and privacy.

11.4. Personal Data Protection Guidelines:
Access detailed guidelines and resources to better understand how to protect personal data and comply with POPIA regulations.

11.5. Your Online Privacy Rights:
Learn more about your privacy rights and how to protect your personal information online through resources provided by Privacy South Africa.

11.6. Data Protection Authority Contacts:
Find contact information for relevant Data Protection Authorities to address specific concerns or seek further assistance related to data protection and privacy.

Please note that these resources are provided for informational purposes, and users are encouraged to refer to the respective authorities and organizations for the most up-to-date and accurate information.

For any inquiries, concerns, or requests related to our POPIA Notice or the protection of your personal information, please reach out to our designated POPIA Responsible Person:

POPIA Responsible Person:
Alicia van Wyk
Email: a.vanwyk@sandtoncapital.co.za
Phone: +2787 702 3067

Feel free to contact us if you:
- Have questions about how we handle your personal information.
- Wish to exercise your rights under POPIA, such as accessing, rectifying, or deleting your personal data.
- Need assistance with opting out of marketing communications or adjusting your preferences.
- Have concerns about the security measures in place to protect your information.
- Want to report any potential breaches or incidents related to your personal data.

We are committed to addressing your inquiries promptly and ensuring that your interactions with Sandton Property Capital are transparent and secure.

Thank you for choosing Sandton Property Capital. We value your privacy and trust in our services.